Can I change my customs value?

Updated 3 months ago by Jessica

After a package is "Ready-To-Ship" and you provide the payment for shipping to your location, you'll be able to set the customs value for each item inside your package.

While setting the values, there's no need to include our service fees (ex: shopping fees, domestic shipping) in the customs declaration. Inputting the actual price we spent with the seller is advised for the smoothest shipment.

There are risks to changing the value of your package. 
Any shipping insurance will only cover the declared value. If your package is lost or damaged, you may be unable to collect its full value if the carrier provides recompensation. We also can't provide invoices or receipts for declared item values you've changed.

The customs types of your items will be selected by our team when shipping. All packages shipped will also be declared as Merchandise, and can't be declared as Gift.

Questions about import tax? Please check our article here: Who pays for import tax?


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