Can you ship to an address in Japan?
Yes, we can ship to any address in Japan!
Can you ship to a hotel in Japan?
For shipment to a hotel, please provide the hotel address, your name, and room number, along with the dates you will be at the hotel. You must stay at the hotel long enough for us to ship the package to you using this option.
We also recommend checking with the hotel to ensure they do not have specific requirements for receiving packages on your behalf.
Are there any additional fees for local shipping within Japan?
You'll only be charged the standard Sagawa Express shipping rate, along with our usual service fees, as with any other package. Besides these, there are no special fees for domestic shipping.
How long does it take for a package to arrive at my location?
We ship all packages by Sagawa Express. Once you pay for shipping, we normally ship the same or next business day. How long a package takes to arrive depends on your location relative to Tokyo.
Location | Delivery Time (average) |
Within Tokyo or Yokohama | 1 day |
Outside Tokyo (Osaka, Kyoto etc.) | 1-2 days |
Rural Areas, Far from Tokyo (Sapporo, Kumamoto, etc.) | 2-3 days |
If you'd like to ship to Okinawa specifically, please note that this requires a slightly different process, as our system can't automatically handle domestic shipments there. For more details, please see our article: Can you ship to Okinawa?