How much does shipping cost?
Until we’ve purchased and received your requested items, we are unable to provide shipping estimates as the package size and weight is not yet known to us. However, once your items arrive, we’ll weigh and measure them for you. Then, during Shipping Checkout you’ll be able to see shipping rates, choose a shipping method and confirm your shipping address.
Estimating Shipping
Use our in-app shipping calculator to estimate shipping costs. Simply select your country and enter your estimated package weight. You'll find the shipping calculator here: Shipping Calculator
We bill all shipping through Japan Rabbit at the actual cost plus a transaction fee of 3.6%. We're only able to provide the exact quote for shipping once your item(s) are physically present in our office and can be measured together with our packaging.
Be aware that FedEx and DHL rates are volumetric; that is, the rates are based on both package size and weight. Japan Post rates are based on package weight only.
If your package value is 200,000 yen or higher, quoted shipping fees will include a 2800 yen surcharge when using Japan Post shipping methods such as EMS and Parcel Post.
Customs and Import Duty
Please note that the international shipping fee charged by Japan Rabbit does not include customs duties or import taxes. It is the customer's responsibility to bear any taxes incurred by importing a package bought through our service.
As the importer, you are fully responsible for any customs tax or duty.
Any charges levied when you import an item to your country are the recipient's responsibility. Please check your local customs office for more information!
