Where can I find my tracking number?

All orders made through Japan Rabbit are shipped via a registered, trackable shipping method. Tracking numbers for your shipments will be mailed to you as well as stored in the Shipments section of your account.


To our American customers

Once your package arrives in the USA, we recommend using the  USPS website to track your package. It usually is more accurate than Japan Post website once USPS handles your package.


To our Canadian customers

Canada Post does not update tracking events for international packages once they arrive in Canada. 


To our Mexican customers

Correos de Mexico (Sepomex) is the company that will be handling your package upon arrival in Mexico. It is frequent for them not to update tracking pages. 


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