How can I get the local tracking number once the shipment arrives in my country?

Updated by Sandy

We would like to inform you about our shipping process when using Japan Post as the courier. Some Japan Post shipping methods involve handing off packages to the destination country's postal service. In such cases, the package will be assigned a new tracking number by the local postal service.

Please be aware that you may need to provide the original tracking number to your local post office in order to obtain the new tracking number for your package. This will enable you to track your shipment accurately once it enters your country's postal system.

We appreciate your understanding and cooperation. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team.

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