How long does shipping take?
International Shipping from Japan
Shipping times depend on which shipping methods you choose. All methods include a tracking number that is sent to you by email after the package ships so you can see your package's progress.
Shipping Method | Delivery Time (Estimate) |
EMS (Express Mail Service) | about 2-5 days |
Airmail | usually 7-9 days |
SAL (Surface Airlift) | 2-6 weeks |
FedEx Economy | 2-5 days |
FedEx Priority | about 1-4 days |
DHL | 2-5 days |
Seamail (Surface Mail) | 1-3 months |
Shipping times are estimates based on post office averages. Actual shipping times may vary depending on your country.
The most common reason for slow delivery is when packages are delayed by customs authority upon arrival in your country.
Estimated delivery times are provided by carriers and may vary based on customs processing, airline schedules, shipping volume, and other factors. We do not guarantee specific delivery dates. For time-sensitive deliveries, please consider premium shipping options.
⚠️ Please note: These estimates cover the time from when your package leaves our warehouse to when it reaches your address. They do not cover the time from when you place your order.
Your item first needs to arrive at our warehouse and be packed, and once you submit a shipping request, handover to the carrier can take 1-2 business days. For a full overview of the process, please refer to this article: How Japan Rabbit Works
Inbound Shipping (from the merchant to White Rabbit)
Shipments within Japan usually arrive in under three business days. But for smaller shops or made-to-order items, it may take a week or more.