Service Update: Middle East Shipping Suspension & Global Delivery Delays
⚠️ Partial Resumption: FedEx Services
As of March 12, 2026, FedEx has resumed pickup and delivery services for most countries in the Middle East. However, please note the following:
Carrier Limitations: Japan Post and DHL services remain temporarily suspended in the region.
Transit Times: Shipments between Asia Pacific and the Middle East/Africa may still experience longer transit times due to regional contingency routing.
Middle East Shipping Suspension (Japan Post & DHL)
Due to the ongoing situation in the Middle East, standard shipping options (Japan Post/EMS/DHL) remain disabled for the following destinations to ensure packages do not become stuck in transit:
Affected Countries: United Arab Emirates, Israel, Iraq, Iran, Egypt, Oman, Qatar, Kuwait, Saudi Arabia, Turkey, Bahrain, Jordan, and Lebanon.
Impact on Surrounding Regions (Europe & Africa)
Flight cancellations and route disruptions are also causing severe cargo congestion for shipments transiting through or near the Middle East. You should expect significant delivery delays for the following areas:
Europe Region: Ireland, Azerbaijan, Armenia, Greece, Croatia, Georgia, Czech Republic, Norway, Hungary, Bulgaria, etc.
Africa Region: Algeria, Angola, Uganda, Ghana, Zambia, Sudan, Tanzania, Botswana, Mozambique, etc.
Important Information for Current Shipments
Potential Returns: Depending on how the situation evolves, some accepted mail items may need to be returned to the sender.
Package Retrieval: If your item has already been posted but has not yet cleared the International Mail Exchange Office, you may request a retrieval. Please note that a JPY 680 handling fee may apply.
Inbound Shipments: Please be aware that mail sent from these regions to Japan is also subject to delays.
We sincerely apologize for these disruptions and will re-enable shipping options as soon as normal service resumes.