How to arrange your package pickup

⚠️ Starting June 1, 2026, direct pickup through the Japan Rabbit warehouse will no longer be available. Customers who wish to arrange package pickup must do so through our forwarding service, Blackship.

If you do not already have a Blackship account, please create one first.

Request to migrate your package(s) from Japan Rabbit to your Blackship account.

You can learn how to migrate your packages here: How to forward your JapanRabbit package to your Blackship mailbox.

Once the package appears in your Blackship account, you can arrange a self-service pickup directly through Blackship.

You can learn how to arrange a pickup here: Picking Up Your Package at Blackship

221-0013 Kanagawa, Yokohama, Shinkoyasu 1-2-4,
Orto Yokohama Business Center, 4th Floor
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Feel free to reach out if you have any questions or need further assistance!