What are your office hours?
However, support emails are only processed during our office hours shown below. We usually process orders within 1-2 business days.
|Monday||10am - 7pm JST|
|Tuesday||10am - 7pm JST|
|Wednesday||10am - 7pm JST|
|Thursday||10am - 7pm JST|
|Friday||10am - 7pm JST|
|Japanese National Holidays||
Can you buy items outside office hours?
Yes, we can! If you need us to order an item that releases while our office is closed, we can arrange for a buyer to be online to make that purchase.
We charge an additional 2000 yen, non-refundable charge for this service. However, for items that sell out quickly, it is a good way to ensure the item is purchased in time.
If you need us to buy items outside of office hours, please submit your order a few days before the day you need us to purchase.