Where's my refund?

All unused funds are returned to your virtual Wallet as credits towards future purchases. If you'd like to send yourself a refund, you can do so from your Wallet. Just click "Refund" on the top right side!

Refunds can take a few business days or even a full billing cycle (~31 days from issuing) before they appear on your PayPal or credit card account. Once you issue the refund to yourself from the Wallet, the money is out of our hands and entrusted to a third-party service (ex: Stripe, PayPal, your bank).

Please contact your credit card company, or PayPal, directly if you have further questions about how long it will take to process. 

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