Item Disposal Policy

Updated by Sandy

Understanding our disposal policies can help you make informed decisions and plan your purchases and shipments more efficiently. Below you will find the essential information related to item disposal.

Why was my item disposed of?

We have a storage limit of 90 days for each item. Should any item remain at our facility beyond this period, it is automatically queued for disposal.

To prevent this: Make sure to ship your package before the 90-day timer expires. Following this policy allows us to maintain an organized and efficient storage environment.

Will I get a refund if my order is disposed of?

No, we do not provide any refunds for items that are chosen to be disposed of or that are automatically disposed of after exceeding the 90-day storage limit. It's essential to be aware of this policy and to plan accordingly to avoid any surprises.

Paid storage fees will be charged for the 45 days even if the item is disposed of. Please ship any package before its timer runs out to avoid any accidents.

How much do you charge for disposal?

Disposal charges are applied only to oversized items. You can check the oversized item list and further details here. The exact disposal fee depends on the size of the item, and we must consult with the local municipality to determine the precise cost. After ascertaining the disposal fee, we will contact you by email and send a request for payment through our website.

If you have any further questions or require assistance with your orders, please don't hesitate to contact us.

Thanks for your understanding!

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