Priority Purchasing

Edited

What It Is:

Priority Purchasing is an add-on service available at checkout. It prioritizes your order over non-priority ones, ideal for securing time-sensitive items.

Benefits:

  • On average, Priority Purchasing orders are processed 4.7 times faster.

  • Our Buyers give your order the highest priority within our operating hours window (10 AM to 7 PM JST).

  • Reduces the risk of an item being sold out due to low stock or unavailable due unique marketplace listings.

Limitations:

  • Priority Purchasing operates only within our business hours.

  • It doesn't guarantee immediate action outside these hours.

  • While we prioritize your order, processing times can vary due to factors like seller communication, payment processing, or item availability.

How To Use:

  1. Add items to your cart and proceed to checkout.

  2. Choose 'Enable Priority Purchasing' below your shipping details.

Please note:

  • Service Difference: Priority Purchasing and Priority Processing are different services. To speed up package preparation once your items arrive at our warehouse, please learn about our priority processing service here.

  • Adding Priority to Existing Orders: We are unable to add Priority Purchasing to an order that has already been placed. To proceed with Priority, please cancel the current OPEN order and place a new one, selecting the Priority Purchasing option during checkout. If your order status is already Processing, feel free to contact us.

  • Speed Estimate: The speed of Priority Purchasing is an average estimate, not a guaranteed timeframe.

  • Fees: Visit our Pricing page for the latest details on fees and charges.

Ready to Try? Make your next order with Priority Purchasing and experience faster shopping. Our customer support is always here for any questions or assistance you need. Happy shopping!

Was this article helpful?

Sorry about that! Care to tell us more?

Thanks for the feedback!

There was an issue submitting your feedback
Please check your connection and try again.