Can you help me find an item I want to buy?
While we are a shopping service, we don't specifically search for items on your behalf. However, here's what you can do:
Use Japanese product titles or keywords (e.g., character's name or series) for better search results on engines.
Jisho.org can assist in figuring out the right keywords.
Consider joining online communities or forums for suggestions.
Once you've found an item, we're here to assist with your purchase! 🐰🇯🇵
Could you check a physical store and hunt for a specific item for me?
No. We can't send our buyers to physical stores to search for specific items or to check whether an item is in stock.
If a store offers an online catalog or has confirmed that a specific item is available at a particular location, we may be able to purchase it through our in-store purchasing service (when available). However, we can't visit stores to browse or hunt for items on a customer's behalf.
I found the item, but it's not available anymore. Can you ask the seller if they have more?
We've covered that in detail here: Can you ask a seller to re-list an item?